Get in touch.
Questions about an order, a product, documentation or wholesale? Send us a message and we'll reply within one working day.
Response time
Within one working day, Monday to Friday. Orders placed before 12:00 GMT are dispatched the same day.
Based in the UK
Dispatched from the United Kingdom. Full business address available on request.
Looking for something specific?
- Wholesale & bulk pricing — wholesale enquiry form
- Affiliate programme — apply or sign in
- COA for a batch — email us your order or batch number
Send us a message
We answer order, product and documentation queries the same or next working day.
Quick answers.
Where's my order?
Orders placed before 12:00 GMT are dispatched the same working day with tracked delivery. You'll get a tracking link by email. If it hasn't arrived, reply to that email or contact us with your order number.
Can I get a Certificate of Analysis?
Yes — a batch-matched COA is available for every product. Email us your order or batch number and we'll send it across.
Do you offer wholesale pricing?
We do, for institutional accounts across the UK & EU. Use the wholesale enquiry form and we'll send a quote within one working day.
Are your products for human use?
No. All products are supplied strictly for in-vitro laboratory research use only and are not for human or veterinary use.